Industries

Facility Maintenance & Operations Research

What will the building of tomorrow look like? And, more importantly, how will it be maintained? Smart building technology, energy efficiency initiatives and large-scale changes in usage are shaping how buildings are maintained and operated. While navigating these changes is complex, it presents a market opportunity for facility maintenance and operations companies.

How research can help

Market research helps some of the largest MRO brands and their suppliers understand how their brands and products can meet challenges and take advantage of market opportunities. 

Our approach

It is challenging for market researchers to navigate complex industries like facility management and operational maintenance. That is why it’s important to work with a research agency that truly understands the nuances.

What we bring to every facility management and operations research project:

Deep experience in facility maintenance and operations

We’ve conducted research for MRO distributors, product manufacturers and maintenance service companies. Through countless conversations with industry experts, we are familiar with the procurement process in multifamily communities, the path-to-purchase for cleaning agents used in healthcare, and how HSE software is used in critical infrastructure.

An understanding of different facility maintenance and operations audiences

We have a network of hard-to-reach audiences, from facility managers to procurement leads, all the way out to maintenance contractors keeping elevators and international pipelines running.

Trusted by leaders in facility maintenance and operations to find answers to tough questions

We have delivered tangible insights that have shaped mergers and positioning of leading brands in the category, informed go-to-market strategies for new products, and more.

Our industry experience

Facility maintenance & operations audiences that we reach

  • Facility Managers / Property managers

  • Site / Plant Managers

  • Community Managers

  • Safety Engineers

  • HSE Professionals

  • Maintenance Supervisor/Leads

  • Procurement Leads and Specialsts

  • Janitors/custodians

Facility maintenance & operations expertise

  • Appliances (refrigerators, small appliances, microwaves)

  • Building access solutions

  • Certification & training services

  • Cleaning products (surface cleaners, heavy-duty surface cleaners, mops)

  • Consumables (hand towels, soaps)

  • Dispensers (soap / paper)

  • Document destruction (shredding, on/off-site)

  • Electrical (switches, controls, bulbs)

  • Furniture (contract furniture, doors, cabinets)

  • HVAC (air filters)

  • Industrial cleaning services

  • Lighting (light bulbs)

  • Managed facility services

  • Paint & Coatings (paint, brushes, primer, staining products)

  • Plumbing (pop-up assemblies, pipes, fittings)

  • PPE (headwear, eyewear, protective gloves, disinfectant)

  • Safety & Compliance solutions

  • Safety Technology (risk management software, sensors)

Talk to us about your facility maintenance and operations research needs today

Nik Werk, Managing Director
nik.werk@werkinsight.com
+1 (615) 236-6404

Nik Werk headshot

Adam Jones, Executive Director
adam.jones@werkinsight.com

Adam Jones headshot