Industries
Facility Maintenance & Operations Research
What will the building of tomorrow look like? And, more importantly, how will it be maintained? Smart building technology, energy efficiency initiatives and large-scale changes in usage are shaping how buildings are maintained and operated. While navigating these changes is complex, it presents a market opportunity for facility maintenance and operations companies.
How research can help
Market research helps some of the largest MRO brands and their suppliers understand how their brands and products can meet challenges and take advantage of market opportunities.
Our approach
It is challenging for market researchers to navigate complex industries like facility management and operational maintenance. That is why it’s important to work with a research agency that truly understands the nuances.
What we bring to every facility management and operations research project:
Deep experience in facility maintenance and operations
We’ve conducted research for MRO distributors, product manufacturers and maintenance service companies. Through countless conversations with industry experts, we are familiar with the procurement process in multifamily communities, the path-to-purchase for cleaning agents used in healthcare, and how HSE software is used in critical infrastructure.
An understanding of different facility maintenance and operations audiences
We have a network of hard-to-reach audiences, from facility managers to procurement leads, all the way out to maintenance contractors keeping elevators and international pipelines running.
Trusted by leaders in facility maintenance and operations to find answers to tough questions
We have delivered tangible insights that have shaped mergers and positioning of leading brands in the category, informed go-to-market strategies for new products, and more.
Our industry experience

How we help our clients
Customers & Decision-Making
Facility maintenance & operations audiences that we reach
Facility Managers / Property managers
Site / Plant Managers
Community Managers
Safety Engineers
HSE Professionals
Maintenance Supervisor/Leads
Procurement Leads and Specialsts
Janitors/custodians
Facility maintenance & operations expertise
Appliances (refrigerators, small appliances, microwaves)
Building access solutions
Certification & training services
Cleaning products (surface cleaners, heavy-duty surface cleaners, mops)
Consumables (hand towels, soaps)
Dispensers (soap / paper)
Document destruction (shredding, on/off-site)
Electrical (switches, controls, bulbs)
Furniture (contract furniture, doors, cabinets)
HVAC (air filters)
Industrial cleaning services
Lighting (light bulbs)
Managed facility services
Paint & Coatings (paint, brushes, primer, staining products)
Plumbing (pop-up assemblies, pipes, fittings)
PPE (headwear, eyewear, protective gloves, disinfectant)
Safety & Compliance solutions
Safety Technology (risk management software, sensors)
Talk to us about your facility maintenance and operations research needs today
Nik Werk, Managing Director
nik.werk@werkinsight.com
+1 (615) 236-6404
Adam Jones, Executive Director
adam.jones@werkinsight.com